ACCOUNT OFFICER

• Advanced math skills to keep accurate records and supervise the bookkeeping of an organization.
• Candidate must possess at least Diploma or Degree in Accountancy or equivalent.
• Candidate without registered professional qualifications are also encouraged to apply.
• Candidates with experience in accounting firm will be given priority.
• At least 2 year(s) of working experience in the related field is required for this position.

SALES & MARKETING OFFICER

• Identify and develop new opportunities within existing and new customers for products and services
• Monitor, evaluate and report competitive market conditions.
• Research, develop and execute strategies to identify market opportunities.
• Manage, and operate within approved marketing budgets supporting overall
  business plan
• Excellent communication, interpersonal and customer service skills
• Strong analytical, organizational and creative thinking skills

CONTENT WRITER

• Research industry-related topics (combining online sources, interviews and studies
• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Submit work to editors for input and approval
• Coordinate with marketing and design teams to illustrate articles
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed

DIGITAL MEDIA MARKETING MANAGER

• Designing and overseeing all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
• Developing and monitoring campaign budgets.
• Planning and managing our social media platforms.
• Preparing accurate reports on our marketing campaigns overall performance.
• Coordinating with advertising and media experts to improve marketing results.
• Identifying the latest trends and technologies affecting our industry.
  Evaluating important metrics that affect our website traffic, service quotas, and target
  audience.
• Working with your team to brainstorm new and innovative growth strategies.
• Overseeing and managing all contests, giveaways, and other digital projects.

SALES OFFICER

• Identify and develop new opportunities within existing and new customers for products and services
• Monitor, evaluate and report competitive market conditions.
• Research, develop and execute strategies to identify market opportunities.
• Manage, and operate within approved marketing budgets supporting overall
  business plan
• Excellent communication, interpersonal and customer service skills
• Strong analytical, organizational and creative thinking skills

SALES MANAGER 

• Overseeing local and regional sales, promotions and campaigns
• Planning and directing the hiring and training of new Sales Representatives
• Directing and coordinating all sales activities locally and regionally
• Preparing sales budgets and projections and approving expenditures
• Tracking and analyzing sales statistics based on key quantitative metrics
• Handling and resolving customer complaints regarding a product or service
• Setting discount rates and determining price schedules
• Advising distributors and dealers on policies and Standard Operating Procedures
  (SOPs)
• Serving as the face of the organization to internal and external partners
• Making data-informed decisions to drive performance and resource allocation
• Developing and maintaining relationships with key clients
• Setting sales quotas and goals
• Overseeing and directing performance of the sales team
• Identifying emerging markets to find new sales opportunities
• Defining and executing territory sales plans

R&D OFFICER

• Overseeing local and regional sales, promotions and campaigns
• Planning and directing the hiring and training of new Sales Representatives
• Directing and coordinating all sales activities locally and regionally
• Preparing sales budgets and projections and approving expenditures
• Tracking and analyzing sales statistics based on key quantitative metrics
• Handling and resolving customer complaints regarding a product or service
• Setting discount rates and determining price schedules
• Advising distributors and dealers on policies and Standard Operating Procedures
  (SOPs)
• Serving as the face of the organization to internal and external partners
• Making data-informed decisions to drive performance and resource allocation
• Developing and maintaining relationships with key clients
• Setting sales quotas and goals
• Overseeing and directing performance of the sales team
• Identifying emerging markets to find new sales opportunities
• Defining and executing territory sales plans

VIDEOGRAPHER CUM EDITOR

• To handle video and photo shootings.
• Able to direct (is an added advantage)
  Have basic knowledge on photography and cinematography. (Food Photography
  Advantages)
• Knowledge with Adobe-Premier, After Effect, Photoshop /Final Cut Pro, Filmora,
  DaVinci. Able to work on MAC OSX/ Windows.
• Operates video cameras, on location or in the studio, in the production of professional
  pre-recorded programming.
• Designs, transports, sets up, and operates production equipment, including audio and
  lighting equipment, for field and studio productions.
• Computer edits video segments on a variety of tape and digital formats.
• Completes trouble and preventive maintenance reports on video and audio production
  equipment; assists in repair and upkeep of studio and production sets and properties.
• Maintains equipment inventory and field and studio production schedules.
• Performs miscellaneous job-related duties as assigned.

INTERNSHIP STUDENT (MARKETING DEPARTMENT)

• Digital Marketing / Social Media Management /Wordpress / WebDesign / SEO / Photographer / Videographer / Editor
• Min Diploma in Economy, Business Study, Marketing, Management, MASCOM, IT, Design, Graphic/Visual Design
• Career advancement and Career growth opportunities with Serapi Group

DEMI CHEF

• Support the daily operations in restaurant which includes preparing, cooking and presenting, work closely with the team to practice high standards of food hygiene and
  safety practice in workplace.
• Ensure minimum kitchen wastage and assist in monitoring stock movement.
• Have a passion of cooking.
• Pleasant personality, good work attitude, friendly and active personnel.
• Team player & fast learner
• Good command of the BM and English language
• Diploma in Culinary Art or experience in similar role.

COMMIS CHEF 1 , 2 , 3

• Assist in preparing ingredients necessary and other sections in the kitchen.
• Maintain high cleanliness and sanitation standards in and around the culinary workplace areas & have a passion of cooking.
• Pleasant personality, good work attitude, friendly and active personnel.
• Team player & fast learner
• Good command of the BM and English language

COMMIS 1, 2, 3 (PASTRY / LOCAL KUEH)

• Assist in preparing ingredients necessary and other sections in the kitchen.
• Maintain high cleanliness and sanitation standards in and around the culinary
  workplace areas & have a passion of cooking.
• Pleasant personality, good work attitude, friendly and active personnel.
• Team player & fast learner
• Good command of the BM and English language

CHEF DE PARTIE

• Preparing, cooking and presenting high quality dishes within the speciality section
• Assisting the Head Chef and Sous Chef in creating menu items, recipes and developing dishes
• Qualification from a culinary school.
• Available to work shifts during weekends and holidays.
• Passion for delivering great food and service.
• Multitasking and organizational ability.

SOUS CHEF

• Qualification from a culinary school.
• Directs food preparation and collaborates with executive chef.
• Helps in the design of food and drink menu.
• Produces high quality plates, including both design and taste.
• Oversees and supervises kitchen staff.
• Assists with menu planning, inventory, and management of supplies.
• Pleasant personality, good work attitude, friendly and active personnel.
• Good command of the BM and English language

STEWARD / FLOOR CREW

• Assists in keeping a restaurant, bar, or lounge clean and sanitary, assists in cleaning dishes and tends to customers’ needs.
• Scraping food from dirty dishes, pots, pans, plates, flatware, and glasses, washing dirty dishes, and putting them away.
• Assisting with sweeping, mopping, and polishing the restaurant, bar, kitchen, and equipment.
• Candidate must possess PMR / PT3 / SPM or 18 years and above

WAITER / WAITRESS

• Passes customer orders along to kitchen staff for preparation
• Prepares drinks and serves them to customers
• Collects food orders from the kitchen, verifies that they are correct, and serves them to customers
• Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary
• Removes used dishes, glasses, and flatware from tables

BARISTA

• Preparing and serving hot and cold drinks such as coffee, tea, artisan and specialitybeverages.
• Cleaning and sanitising work areas, utensils and equipment
• Describing menu items and suggesting products to customers and taking orders
• Ordering, receiving and distributing stock supplies
• Receiving and processing customer payments
• SPM and above

STOREKEEPER

• Knowledge of proper bookkeeping and inventory management
• Familiarity with standard concepts and best practices in a stockroom or warehouse environment.
• Excellent written and verbal communication skills
• Competencies in data entry, analysis, and management
• Minimum of a high school diploma or equivalent
• 2+ years of experience in storekeeping, inventory control, or recordkeeping

BELLHOP

• Greet incoming guests and escort them to their rooms.
• Maintain clean lobbies or entrance areas for travelers or guests.
• Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
• Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
• Explain the operation of room features, such as locks, ventilation systems, and televisions.

HOUSEKEEPING ASSISTANT

• Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
• Ensure all rooms are cared for and inspected according to standards
• Protect equipment and make sure there are no inadequacies
• Notify superiors on any damages, deficits and disturbances
• Deal with reasonable complaints/requests with professionalism and patience

FRONT OFFICE ASSISTANT

• Check in customers using computer programs and equipment and provide guests with directions to their room
• Inform customers of all on-site amenities and any relevant information that is needed to use them
• Handle and resolve guest complaints
• Invoice and bill guests for their stay and services used
• Communicate with guests to better understand their individual needs to provide them with the best service possible
• Fluent in english & bahasa melayu ( Spoken & Written )